Employability Skills for ICA20105:
Certificate II in Information Technology
The following table contains a summary of the employability skills for this qualification. This table should be interpreted in conjunction with the detailed requirements of each unit of competency packaged in this qualification. The outcomes described here are broad industry requirements that may vary depending on the packaging options.
Employability Skill
Industry/enterprise requirements for this qualification include:
Communication
providing client support using verbal and non-verbal communication
reading and writing basic workplace documents and technical manuals
Teamwork
reporting detected destructive software to appropriate persons
seeking feedback from users of new or upgraded technology
Problem solving
configuring operating systems to suit the working environment
solving organisational problems by applying technology
Initiative and enterprise
selecting appropriate software and file formats for an activity
Planning and organising
identifying work to be completed and then prioritising tasks
planning and organising the selection, manufacture and siting of hardware
Self management
establishing own work schedule and taking responsibility for own outputs in work and learning
following occupational health and safety standards and organisational policies to avoid injury or illness
Learning
acquiring and using new or upgraded technology skills to enhance learning
having a basic knowledge of current industry accepted hardware and software products
Technology
selecting, installing and using computer software and hardware
Select your Region
Sign up for our newsletter for
up to date news and course information.
Welcome to our new “look” web site launched on Wednesday 18th November, 2009!
Our new site gives you the ability to look at up to date course outlines and schedules, we also bring our affiliates .. more info...
The generosity of Victoria’s private education providers was highlighted at the launch of a scholarship program to support victims of the Black Saturday Bushfires, held last Thursday.
The Memb.. more info...
