Employability Skills for ICA30105 Certificate III Information Technology
The following table contains a summary of the employability skills for
this qualification. This table should be interpreted in conjunction
with the detailed requirements of each unit of competency packaged in
this qualification. The outcomes described here are broad industry
requirements that may vary depending on the packaging options.
Employability Skill
Industry/enterprise requirements for this qualification include:
Communication
communicating with clients to determine requirements and ensuring that requirements are met
interpreting software manual instructions
Teamwork
contacting operating system vendors to obtain technical specifications and system requirements
submitting developed user documentation to the target audience for review
Problem solving
determining the uses and audience of a simple mark-up language document
troubleshooting the operation of macros
Initiative and enterprise
assessing and recording information from various sources
identifying and applying skills and knowledge to a wide variety of contexts
investigating and documenting solutions to client problems
Planning and organising
planning for the implementation of software changes by seeking technical and client information and organising the process
Self management
taking responsibility for own and others' outputs in working and learning
Learning
adopting and transferring skills and knowledge to new environments
providing one-to-one instruction for clients about operating system software
reviewing client feedback and identifying areas for improvement
Technology
selecting, installing and using
computer software and hardware
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