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Customer Service & Interpersonal Communication

This innovative, fun course is designed for all levels of staff and is flexible to be attended as part of an induction for all new employees or used by a manager /owners to help their team get back to basics.

Topics include:

  • The definition and importance of customer service
  • How customers view your business and the impression you create
  • Understanding the communication process
  • Developing communication skills
For further details please contact us.
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